How We Work

With My Admin Department, you are in control. You choose the monthly package that works for your budget and workload. We become an extension of your team and work on your projects in our office.  Yes, you can come to your offices (in lovely Northborough, Massachusetts), meet your admin face-to-face, and ‘check up’ on us at any time! Feel free to drop off work if its a ‘rush’ job or sometimes, we can even come to you!

• You choose the monthly package that works for your budget and your workload. This can be 4 hours, 10 hours, 20 hours or 40 hours per month.
• If you are unsure of  your level of support requirements, we also offer a Just-in-Time package that has no pre-selected levels, just a four hour minimum for each month you need us.
• We offer a volume discounts for clients who schedule 10 hours or more each month.
• You receive an seasoned Account Manager as your one point of contact who is responsible for the quality, security and productivity of each project and every Admin working on your job.
• We ensure quality, productivity and security — you pay only for the time we spend on your tasks, and we do the tasks right the first time.
• We have retainer agreements that allow us to schedule your jobs and your Admin, but no long term commitments required!

All services are provided on a month to month basis, which means if you need less time next month, you can downgrade your service plan. If you need more time, you can increase it. If you find that you are consistently needing 40 hour or more each month, it might be time to talk about possibly hiring someone part-time! When you get to that point, we can help you there, too!

Call or email us today to learn more about our Support Packages! We offer a complementary consultation for all small businesses, associations or non-profits.